> Managing My Subscription

Managing My Subscription

How do I cancel my subscription?


Cancelling is easy! > 1. Go to your device Settings > 2. Select iTunes & App Store > 3. Tap your Apple ID (your email address) > 4. View Apple ID > 5. Subscriptions > 6. Cancel your subscription If you have any problems, feel free to contact us on contact@get-exam.com




How are subscriptions billed?


Our monthly subscriptions are billed as one monthly charge depending on the day that you purchased the subscription. Billing occurs on the same date every month. Our annual subscriptions are billed as one up-front payment for the full year at the time of subscribing (the amount showing as monthly in our app is what it would break down to per month compared to being on our monthly plan). If you purchase a lifetime subscription, you will be charged a single payment at the time of purchase. If you made an in-app purchase through our iOS app, you will be charged with the primary payment method on your iTunes account.




I need to update my payment method. How do I do that?


How to change your payment method on your iPhone, iPad, or iPod touch Open the Settings app. Tap your name, then tap iTunes & App Store.* Tap your Apple ID (which is usually your email address), then tap View Apple ID. You might be asked to sign in. Tap Manage Payments. (If you're using an older version of iOS, tap Payment Information.) Then add, update, reorder, or remove your payment methods.




Can I contact you?


Of course! We are always here for you! Feel free to contact us anytime and anywhere. If you run into any problems or want to get in touch with us for any other reason, don’t hesitate to shoot us an email at contact@get-exam.com or use the chat feature in our website.





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